Privacy Policy

1. Information We Collect

Apex Auto Spa collects information necessary to provide our services and improve your experience:

• Personal Information: Name, email address, phone number, and billing address
• Vehicle Information: License plate number, make, model, and year
• Payment Information: Credit card details (securely processed by our payment provider)
• Usage Data: Service history, visit frequency, and membership activity
• Technical Data: IP address, browser type, and device information when using our website

2. How We Use Your Information

We use collected information for the following purposes:

• Processing membership registrations and payments
• Providing car wash and detailing services
• Sending service reminders and promotional offers
• Improving our services and customer experience
• Responding to customer inquiries and support requests
• Complying with legal obligations

3. Information Sharing

We do not sell or share your personal information with third parties except in the following circumstances:

• Service Providers: Payment processors, email services, and booking systems necessary to operate our business
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In the event of a merger, acquisition, or sale of assets

All third-party service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request corrections to inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a machine-readable format

To exercise these rights, contact us at support@apexautospa.co.

6. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings, though disabling cookies may affect website functionality.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: